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Care and Support for Your Student

Attending college can bring a lot of changes to your student’s life, which may cause stress and anxiety. We want you to know that UT is here to support your student in many different ways to ensure their transition to college is as smooth as possible.

Student Counseling Center

The Student Counseling Center is the university’s primary facility for personal counseling, psychotherapy, and mental health outreach and consultation services. Students who are in need of mental health services may want to check out the services offered by the Counseling Center.

Services available to students include consultation and assessment for services, crisis intervention, psychiatry, and individual, couples, and group therapy. Services are provided on a time-limited basis. While individual and couples services are limited to 12 sessions per academic year, most students feel they get their needs met in four to six sessions.

Dean of Students

The Office of the Dean of Students has a Care Team to assist students who may need support. This team serves students by coordinating prevention, intervention, and support efforts across campus to assist at-risk students and students facing crises, life traumas, and other barriers that impede success. The office offers 24/7 access to report a student of concern by calling 865-974-HELP (4357) or utilizing the online referral form. During business hours (Monday through Friday, 8 a.m.–5 p.m.), 974-HELP is answered by a professional staff member or case manager in the Office of the Dean of Students. After hours and on weekends and holidays, this line is answered by a mental health professional.

When someone calls 974-HELP, a case manager or professional staff member gathers the necessary information in order to best serve the student. A case manager will contact the student of concern by phone or email to set up a virtual meeting. The student will be connected and referred to the appropriate resources with ongoing support as needed.

Student Disability Services

Student Disability Services at UT seeks to establish an inclusive environment where every aspect of the university experience is readily accessible for all students without barriers or bias. Student Disability Services partners with the campus community in creating equitable access to eligible students while promoting disability-inclusive diversity.

Student Disability Services staff regularly meet with students to discuss disability concerns and works with students to determine what accommodations best meet the needs of each student.