Attendance policy for basketball games

If you claim a ticket, please attend the game or return your ticket so another student can use it.

Claim & Don’t Scan Penalty

If you claim a basketball ticket, we expect you to attend or return your ticket so another student has the opportunity to use it. If you claim a ticket but do not use it:

• 1st Occurrence: Warning
• 2nd Occurrence: Lose 1 T-Credit
• After losing a T-Credit, the process resets and your next occurrence will result in a warning.

For graduating seniors, a second claim-and-no-scan occurrence will result in losing access to claim a ticket for the next eligible game.
Men’s Basketball and Women’s Basketball are tracked separately. Exhibition games do not count toward this policy.

How to return a student basketball ticket

Plans change. If you can no longer attend, simply return your ticket through the Tennessee Athletics app.

1. Go to your game ticket on the Tickets tab and select “More Ticket Actions”.
2. Then, select the “Return” option and follow the prompts to successfully return your ticket.
3. Make sure to select the “Submit” button on the review page to complete the return.

New this season:
Students may now return their claimed ticket up to 24 hours before tip-off.

Returning your student ticket helps someone else attend the game and prevents claim-and-no-scan penalties.