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Football Ticket Policies

Learn more about cost, loyalty points, and purchasing guest tickets.

Eligibility & Cost

Home student football tickets are discounted and sold at $10 per ticket. Student guest tickets and away game tickets are sold at face value. Face value amounts can be found on the information page for each game.

Learn more about Eligibility & Cost.

Student Ticket Accounts

Students have secure personal accounts in the student ticket portal from which to manage their account information, track their attendance history, view their loyalty point total, and purchase and print their ticket.

Learn more about Student Ticket Accounts.

Loyalty Points

A loyalty point system is used as part of the student ticketing process. Loyalty points are used to help determine the opportunity for purchasing tickets and seat location.

Learn more about loyalty points.

Seating Assignments & Location

Seating assignment—Student seating for football is reserved seating. A loyalty point selection process is used to determine seat assignment. Seats are assigned from best to worst in the order that students and groups are selected. The more loyalty points held by a student, the better their seat will be. Students must sit in the seat designated on their ticket.

Learn more about Seating Assignments & Location.

Guest Tickets

For many games, student ticket demand is expected to exceed the total number of tickets available; therefore, guest tickets will likely be unavailable.

Learn more about guest tickets.

Season Tickets

In order to provide the greatest number of students the opportunity to purchase tickets, season tickets are not available for students. Tickets are sold on a game-by-game basis only.

Stadium Access on Game Day

To gain access to the stadium on game days, students will need to bring the ticket with their name printed on it and their VolCard. Students must enter the stadium through either Gate 4 or Gate 23.

Read the Neyland Stadium bag policy.

NOTE: There are two entrance locations to Gate 4.


Tickets can be transferred only one time through the online student ticketing system.

If after purchasing a ticket a student determines that they no longer need the ticket, they may transfer it to another eligible student. The transfer must be done through the online student ticketing system. Once a student has purchased a student ticket, they may not receive a transferred student ticket. Each student may have only one student ticket in their account for a given game.

Learn more about transferability.


Ticket requests — Ticket requests may be canceled at any time during the request period.

Ticket purchases — Ticket purchases are nonrefundable.

Guest tickets — Guest tickets cannot be canceled without canceling the whole order.