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Loyalty Points

A loyalty point system is used as part of the student ticketing process. Loyalty points are used to help determine the opportunity for purchasing tickets and seat location.

Initial load of loyalty points—Returning students are awarded points based upon previous season attendance. The number of points awarded to returning students is half the number of total loyalty points earned during the past season.

Earning loyalty points—Loyalty points can be earned by attending home football games. Attendance is tracked with handheld scanners at the student entrances at Neyland Stadium and is required to earn Loyalty Points. Zero loyalty points are earned simply for registering for a student ticket or purchasing a student ticket. Students must enter the stadium by halftime to earn loyalty points.

Posting of loyalty points—Loyalty points earned at football games are posted to student accounts by noon the Wednesday following the game.

Loyalty points may not be awarded for games where student ticket demand exceeds allotment to avoid penalizing students who were not able to purchase a ticket to the game.