{"id":39,"date":"2026-08-28T12:00:49","date_gmt":"2026-08-28T16:00:49","guid":{"rendered":"https:\/\/studentlife.utk.edu\/care-wds-dev\/?page_id=39"},"modified":"2026-09-30T12:41:18","modified_gmt":"2026-09-30T16:41:18","slug":"referring-someone-else","status":"publish","type":"page","link":"https:\/\/studentlife.utk.edu\/care\/submit-a-referral\/referring-someone-else\/","title":{"rendered":"Referring Someone Else"},"content":{"rendered":"\n
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Referring Someone Else<\/h1><\/div><\/div>\n\n\n\n
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What to Expect When Referring Someone Else <\/h2>\n\n\n\n

If a student, faculty, or staff member is concerned about a student who may be showing concerning behaviors, they are encouraged to refer that student to the Center for Care and Resilience either by calling 865-974-HELP (4357)<\/a> or by completing a referral form.  <\/p>\n\n\n\n

During regular business hours (Monday through Friday, 9 a.m. to\u2013<\/s>5 p.m.), 974-HELP calls are answered by a member of the Center for Care and Resilience team. After hours and on weekends and holidays, it is answered by a mental health professional who will connect you to appropriate\/immediate resources and provide a referral to the Care and Resilience team.  <\/p>\n\n\n\n

\n
Call 865-974-HELP (4357)<\/a><\/div>\n\n\n\n
Submit a referral form<\/a><\/div>\n<\/div>\n\n\n\n

Step 1: Submit a Referral <\/h3>\n\n\n\n

Provide as much information as possible, including your name, phone number, and connection to the student of concern (i.e. parent, friend, professor, supervisor). <\/p>\n\n\n\n

You will be asked to identify the student of concern by providing their name, UT email address, UT student ID number, and other important information. <\/p>\n\n\n\n

You will be asked to explain your concerns for the student you are referring. Please feel free to share as much information as you see fit. Every bit of information helps the Care and Resilience team better connect with the student. You may be asked additional questions about the student or the situation.  <\/p>\n\n\n\n

If you have received any concerning messages (emails, texts, GroupMe) from the student, you may be asked to share those with the Center for Care and Resilience via email.  <\/p>\n\n\n\n

Step 2: The Care Team will Connect with the Student<\/strong> <\/h3>\n\n\n\n

Our team will make initial outreach to the student of concern within 1 business day of the referral. You are welcome to request notification when initial outreach with the student has been completed.  <\/p>\n\n\n\n

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Once we meet with a student, we will be limited in our ability to share information with others due to privacy laws.<\/strong>\u00a0<\/p>\n<\/div>\n<\/div>\n\n\n\n

<\/div>\n","protected":false},"excerpt":{"rendered":"

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