{"id":49,"date":"2022-08-02T18:17:33","date_gmt":"2022-08-02T18:17:33","guid":{"rendered":"https:\/\/studentlife-wds-prd.utk.edu\/care\/?page_id=49"},"modified":"2026-04-27T15:12:32","modified_gmt":"2026-04-27T19:12:32","slug":"referring-someone-else","status":"publish","type":"page","link":"https:\/\/studentlife.utk.edu\/care\/submit-a-referral\/referring-someone-else\/","title":{"rendered":"Referring Someone Else"},"content":{"rendered":"<h2>What to Expect When Referring Someone Else<\/h2>\n<p>If a student, faculty, or staff member is concerned about a student who may be showing concerning behaviors, they are encouraged to refer that student to the Center for Care and <span style=\"font-weight: 400\">Resilience either by calling <a href=\"tel:8659744357\">865-974-HELP (4357)<\/a> or completing a referral form.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">During regular business hours (Monday through Friday, 9 a.m.\u20135 p.m.), 974-HELP calls are answered by a member of the Center for Care and Resilience team. After hours and on weekends and holidays, it is answered by a mental health professional who will connect you to appropriate\/immediate resources and provide a referral to the Care and Resilience team.\u00a0<\/span><\/p>\n<div class=\"half \">\n<p><a href=\"tel:8659744357\" class=\"btn btn-default btn-orange btn-lg btn-block\">Call 865-974-HELP (4357)<\/a><\/p>\n<\/div>\n<p><\/p>\n<div class=\"half \">\n<p><a href=\"https:\/\/cm.maxient.com\/reportingform.php?UnivofTennessee&amp;layout_id=127\" class=\"btn btn-default btn-orange btn-lg btn-block\">Submit a referral form<\/a><\/p>\n<\/div>\n<p> <br class=\"clearshortcode\"><\/p>\n<h3>Step 1: Submit a Referral<\/h3>\n<p><span style=\"font-weight: 400\">Provide as much information as possible, including your name, phone number, and connection to the student of concern (i.e. parent, friend, professor).<\/span><\/p>\n<p><span style=\"font-weight: 400\">You will be asked to identify the student of concern by providing their name, UT email address, UT student ID number, and other important information.<\/span><\/p>\n<p><span style=\"font-weight: 400\">You will be asked to explain your concerns for the student of concern. <\/span><span style=\"font-weight: 400\">Please feel free to share as much information as you see fit. Every bit of information helps the Care and Resilience team better connect with the student. <\/span><span style=\"font-weight: 400\">You may be asked additional questions about the student or the situation.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400\">If you have received any concerning messages (emails, texts, GroupMe) from the student, you may be asked to share those with the Center for Care and Resilience via email.\u00a0<\/span><\/p>\n<h3>Step 2: The Care Team will Connect with the Student<\/h3>\n<p><span style=\"font-weight: 400\">Our team will make initial outreach to the student of concern within 24 hours of a phone referral. Online referral submissions will be addressed within 1 business day. <\/span><span style=\"font-weight: 400\">You are welcome to request notification when initial outreach with the student has been completed.\u00a0<\/span><\/p>\n<p><strong>Once we meet with a student, we will be limited in our ability to share information with others due to privacy laws.<\/strong><\/p>\n","protected":false},"excerpt":{"rendered":"<p>What to Expect When Referring Someone Else If a student, faculty, or staff member is concerned about a student who [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":0,"parent":47,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-wide.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-49","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.3 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Referring Someone Else - Center for Care and Resilience<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/studentlife.utk.edu\/care\/submit-a-referral\/referring-someone-else\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Referring Someone Else - 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