{"id":514,"date":"2024-04-17T09:30:34","date_gmt":"2024-04-17T13:30:34","guid":{"rendered":"https:\/\/studentlife-wds-prd.utk.edu\/housing\/?page_id=514"},"modified":"2026-03-12T10:10:47","modified_gmt":"2026-03-12T14:10:47","slug":"call-center-attendant","status":"publish","type":"page","link":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/","title":{"rendered":"Call Center Attendant\u00a0"},"content":{"rendered":"<p>The call center attendant performs a variety of technical and clerical duties related to the administrative operations of the residence halls. The University Housing Call Center serves as the epicenter for University Housing\u2019s closed-circuit television (CCTV) monitoring, fire alarm monitoring, and the single point of contact for housing-related issues.<\/p>\n<p><span style=\"font-weight: 400\">The call center is supervised by the Program Leader for Safety and Security. A call center attendant must be an enrolled student who has completed at least one academic year of school at UT. Preferably, the attendant has previous University Housing work experience as a summer conference assistant, desk assistant, or post office assistant and understands some of the inner workings of the residence halls to most effectively answer student concerns and questions. This position will include day, night, and weekend hours with a cap of 29 hours per week.<\/span><\/p>\n<p><a href=\"https:\/\/studentlife.utk.edu\/housing\/wp-content\/uploads\/sites\/9\/2024\/06\/Call-Center-Attendant-Job-Description.pdf\"><span style=\"font-weight: 400\">Call Center Attendant Position Description<\/span><\/a><\/p>\n<p><a href=\"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/opportunities\/\"><span style=\"font-weight: 400\">Applications are available online,<\/span><\/a><span style=\"font-weight: 400\"> and are hired on an as-needed basis.<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>The call center attendant performs a variety of technical and clerical duties related to the administrative operations of the residence [&hellip;]<\/p>\n","protected":false},"author":7,"featured_media":521,"parent":240,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-wide.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-514","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.6 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Call Center Attendant\u00a0 - University Housing<\/title>\n<meta name=\"description\" content=\"Learn about the Call Center Attendant role and find out how you can provide excellent customer service and support to students and residents.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Call Center Attendant\u00a0 - University Housing\" \/>\n<meta property=\"og:description\" content=\"Learn about the Call Center Attendant role and find out how you can provide excellent customer service and support to students and residents.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/\" \/>\n<meta property=\"og:site_name\" content=\"University Housing\" \/>\n<meta property=\"article:modified_time\" content=\"2026-03-12T14:10:47+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/studentlife.utk.edu\/housing\/wp-content\/uploads\/sites\/9\/2024\/04\/440391_20231106_Vending_Machine_Walk_002.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"271\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"1 minute\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/\",\"url\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/\",\"name\":\"Call Center Attendant\u00a0 - University Housing\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2024\\\/04\\\/440391_20231106_Vending_Machine_Walk_002.jpg\",\"datePublished\":\"2024-04-17T13:30:34+00:00\",\"dateModified\":\"2026-03-12T14:10:47+00:00\",\"description\":\"Learn about the Call Center Attendant role and find out how you can provide excellent customer service and support to students and residents.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/#primaryimage\",\"url\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2024\\\/04\\\/440391_20231106_Vending_Machine_Walk_002.jpg\",\"contentUrl\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/wp-content\\\/uploads\\\/sites\\\/9\\\/2024\\\/04\\\/440391_20231106_Vending_Machine_Walk_002.jpg\",\"width\":1200,\"height\":271,\"caption\":\"A student smiling wearing an orange UT longsleeve shirt while she walks on campus\"},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/call-center-attendant\\\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"About Us\",\"item\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Student Employment\",\"item\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/about-us\\\/student-employment\\\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Call Center Attendant\u00a0\"}]},{\"@type\":\"WebSite\",\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/#website\",\"url\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/\",\"name\":\"University Housing\",\"description\":\"University of Tennessee, Knoxville\",\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\\\/\\\/studentlife.utk.edu\\\/housing\\\/?s={search_term_string}\"},\"query-input\":{\"@type\":\"PropertyValueSpecification\",\"valueRequired\":true,\"valueName\":\"search_term_string\"}}],\"inLanguage\":\"en-US\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Call Center Attendant\u00a0 - University Housing","description":"Learn about the Call Center Attendant role and find out how you can provide excellent customer service and support to students and residents.","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/","og_locale":"en_US","og_type":"article","og_title":"Call Center Attendant\u00a0 - University Housing","og_description":"Learn about the Call Center Attendant role and find out how you can provide excellent customer service and support to students and residents.","og_url":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/","og_site_name":"University Housing","article_modified_time":"2026-03-12T14:10:47+00:00","og_image":[{"width":1200,"height":271,"url":"https:\/\/studentlife.utk.edu\/housing\/wp-content\/uploads\/sites\/9\/2024\/04\/440391_20231106_Vending_Machine_Walk_002.jpg","type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_misc":{"Est. reading time":"1 minute"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"WebPage","@id":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/","url":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/","name":"Call Center Attendant\u00a0 - University Housing","isPartOf":{"@id":"https:\/\/studentlife.utk.edu\/housing\/#website"},"primaryImageOfPage":{"@id":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/#primaryimage"},"image":{"@id":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/#primaryimage"},"thumbnailUrl":"https:\/\/studentlife.utk.edu\/housing\/wp-content\/uploads\/sites\/9\/2024\/04\/440391_20231106_Vending_Machine_Walk_002.jpg","datePublished":"2024-04-17T13:30:34+00:00","dateModified":"2026-03-12T14:10:47+00:00","description":"Learn about the Call Center Attendant role and find out how you can provide excellent customer service and support to students and residents.","breadcrumb":{"@id":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/"]}]},{"@type":"ImageObject","inLanguage":"en-US","@id":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/#primaryimage","url":"https:\/\/studentlife.utk.edu\/housing\/wp-content\/uploads\/sites\/9\/2024\/04\/440391_20231106_Vending_Machine_Walk_002.jpg","contentUrl":"https:\/\/studentlife.utk.edu\/housing\/wp-content\/uploads\/sites\/9\/2024\/04\/440391_20231106_Vending_Machine_Walk_002.jpg","width":1200,"height":271,"caption":"A student smiling wearing an orange UT longsleeve shirt while she walks on campus"},{"@type":"BreadcrumbList","@id":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/call-center-attendant\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/studentlife.utk.edu\/housing\/"},{"@type":"ListItem","position":2,"name":"About Us","item":"https:\/\/studentlife.utk.edu\/housing\/about-us\/"},{"@type":"ListItem","position":3,"name":"Student Employment","item":"https:\/\/studentlife.utk.edu\/housing\/about-us\/student-employment\/"},{"@type":"ListItem","position":4,"name":"Call Center Attendant\u00a0"}]},{"@type":"WebSite","@id":"https:\/\/studentlife.utk.edu\/housing\/#website","url":"https:\/\/studentlife.utk.edu\/housing\/","name":"University Housing","description":"University of Tennessee, Knoxville","potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/studentlife.utk.edu\/housing\/?s={search_term_string}"},"query-input":{"@type":"PropertyValueSpecification","valueRequired":true,"valueName":"search_term_string"}}],"inLanguage":"en-US"}]}},"_links":{"self":[{"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/pages\/514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/users\/7"}],"replies":[{"embeddable":true,"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/comments?post=514"}],"version-history":[{"count":0,"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/pages\/514\/revisions"}],"up":[{"embeddable":true,"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/pages\/240"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/media\/521"}],"wp:attachment":[{"href":"https:\/\/studentlife.utk.edu\/housing\/wp-json\/wp\/v2\/media?parent=514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}