{"id":383,"date":"2026-06-21T16:41:14","date_gmt":"2026-06-21T20:41:14","guid":{"rendered":"https:\/\/studentlife.utk.edu\/student-health\/?page_id=383"},"modified":"2026-07-07T16:37:42","modified_gmt":"2026-07-07T20:37:42","slug":"hours-location-contact","status":"publish","type":"page","link":"https:\/\/studentlife.utk.edu\/student-health\/about\/hours-location-contact\/","title":{"rendered":"Hours, Location &amp; Contact"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:0\">\n<div class=\"wp-block-cover alignfull has-custom-content-position is-position-center-left\" style=\"margin-top:0;padding-top:0;padding-bottom:0;min-height:202px;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-6180 size-full\" alt=\"\" src=\"https:\/\/studentlife.utk.edu\/wp-content\/uploads\/2025\/09\/Smokey-Gray-Mountains.jpg\" style=\"object-position:50% 65%\" data-object-fit=\"cover\" data-object-position=\"50% 65%\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h1 style=\"padding-right:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);padding-top:var(--wp--preset--spacing--x-small);padding-bottom:var(--wp--preset--spacing--x-small);margin-right:0;margin-left:0\" class=\"has-text-align-left has-link-color wp-elements-2669c25cd1f06430b4b85ebffeced485 wp-block-post-title has-text-color has-white-color\">Hours, Location &amp; Contact<\/h1><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator alignfull has-alpha-channel-opacity\" style=\"margin-top:0;margin-bottom:0\" \/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide utkwds-in-page-navigation is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list is-style-no-disc utkwds-in-page-navigation-list\">\n<li><a href=\"#visit-us\" id=\"#visit-us\">Visit Us<\/a><\/li>\n\n\n\n<li><a href=\"#emergency-care\" id=\"#emergency-care\">Emergency and After-Hours Care<\/a><\/li>\n\n\n\n<li><a href=\"#nurse-line\" id=\"#nurse-line\">24-Hour Nurse Advice Line<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignfull utkwds-stack-3up has-light-background-color has-background has-global-padding is-layout-constrained wp-container-core-group-is-layout-390953e2 wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--small);padding-right:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small);padding-left:var(--wp--preset--spacing--small)\">\n<h2 class=\"wp-block-heading alignwide\" id=\"visit-us\">Visit the Student Health Center<\/h2>\n\n\n\n<div class=\"wp-block-columns alignwide is-layout-flex wp-container-core-columns-is-layout-002ffff5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column utkwds-stack has-white-background-color has-background is-layout-flow wp-container-core-column-is-layout-3effa903 wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1af3027d wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<h3 class=\"wp-block-heading\">Hours<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>Student Health Center<\/strong><\/h4>\n\n\n\n<h5 class=\"wp-block-heading\"><strong>Administrative Office:<\/strong><\/h5>\n\n\n\n<p class=\"wp-block-paragraph\">Monday, Tuesday, Thursday, and Friday: 8&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wednesday: 9&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Weekends: Closed<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Appointment scheduling: The last available appointment each day is at 3:30 p.m.<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-b0b89ccb\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Pharmacy<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Monday, Tuesday, Thursday, and Friday: 8&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Wednesday: 9&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Weekends: Closed<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">The Student Health Center and Pharmacy is closed when the university&nbsp;is administratively&nbsp;closed.<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column utkwds-stack has-white-background-color has-background is-layout-flow wp-container-core-column-is-layout-3effa903 wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1af3027d wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<h3 class=\"wp-block-heading\">Location<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">The <a href=\"https:\/\/maps.utk.edu\/?id=314#!m\/275942?share\" id=\"https:\/\/maps.utk.edu\/?id=314#!m\/275942?share\" target=\"_blank\" rel=\"noreferrer noopener\">Student Health Center<\/a> is located in the Student Health Services Building located at:<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Student Health Services Building<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1800  Volunteer Blvd.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Knoxville, TN 37996-3102 <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Parking<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Limited parking is available behind the building. All visitors must obtain a permit at the front desk to be displayed on the dash of their vehicle.\u00a0<\/p>\n<\/div>\n<\/div>\n\n\n\n<div class=\"wp-block-column utkwds-stack has-white-background-color has-background is-layout-flow wp-container-core-column-is-layout-3effa903 wp-block-column-is-layout-flow\" style=\"padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-1af3027d wp-block-group-is-layout-flex\" style=\"padding-right:var(--wp--preset--spacing--small);padding-bottom:0;padding-left:var(--wp--preset--spacing--small)\">\n<h3 class=\"wp-block-heading\">Contact Us<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">Student Health Center Phone: <a href=\"tel:865-974-5080\" id=\"tel:865-974-5080\">865-974-5080<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Student Health Center Email: <a href=\"mailto:studenthealth@utk.edu\" id=\"mailto:studenthealth@utk.edu\">studenthealth@utk.edu<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Student Pharmacy Phone: <a href=\"tel:865-974-5932\">865-974-5932<\/a><\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Administrative Services<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">General Information Phone: &nbsp;<a href=\"tel:865-974-3135\" id=\"tel:865-974-3135\">865-974-3135<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">General Fax:&nbsp;&nbsp;865-974-2000<\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-b0b89ccb\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Appointment Services<\/h4>\n\n\n\n<p class=\"is-style-utkwds-single-link wp-block-paragraph\"><a href=\"https:\/\/studentlife.utk.edu\/student-health\/clinics-services\/\" id=\"19\">Clinics and Services<\/a><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-b0b89ccb\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Community Health and Resilience Team<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Community Health and Resilience Team Email: <a href=\"mailto:communityhealth@utk.edu\">communityhealth@utk.edu<\/a><\/p>\n\n\n\n<div style=\"height:20px\" aria-hidden=\"true\" class=\"wp-block-spacer wp-container-content-b0b89ccb\"><\/div>\n\n\n\n<h4 class=\"wp-block-heading\">Medical Records<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Medical Records Phone:&nbsp;<a href=\"tel:865-974-8248\" id=\"tel:865-974-8248\">865-974-8248<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Medical Records Fax: <a href=\"tel:865-974-2632\" id=\"tel:865-974-2632\">865-974-2632<\/a><\/p>\n<\/div>\n<\/div>\n<\/div>\n<\/div>\n\n\n\n<h2 id=\"emergency-care\" class=\"wp-block-heading\">Emergency and After-Hours Care<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">In a medical emergency, call&nbsp;<a href=\"https:\/\/0.0.3.143\/\" target=\"_blank\" rel=\"noreferrer noopener\">911<\/a>&nbsp;immediately. For urgent concerns&nbsp;after hours, after-hours&nbsp;care information provides guidance and available care options.&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-group alignfull utkwds-accordion-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"padding-top:var(--wp--preset--spacing--small);padding-bottom:var(--wp--preset--spacing--small)\">\n<div class=\"wp-block-utk-wds-accordion\"><div data-accordion=\"true\" class=\"utk-wds-accordion-wrapper\" data-color-scheme=\"light\">\n<div class=\"wp-block-utk-wds-accordion-panel\"><h3 class=\"utk-wds-accordion__heading\" data-accordion-heading=\"true\"><div>After-Hours Care through UT Medical Center Emergency Department&nbsp;<\/div><\/h3><section data-accordion-section=\"true\"><div class=\"utk-wds-accordion__panel-body\">\n<p class=\"wp-block-paragraph\">After-hours&nbsp;care&nbsp;is available for&nbsp;Student Health&nbsp;Center-eligible students through the University of Tennessee Medical Center Emergency Department.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Where&nbsp;To Go&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\"><a href=\"https:\/\/www.utmedical.org\/locations\/emergency-department\" id=\"https:\/\/www.utmedical.org\/locations\/emergency-department\" target=\"_blank\" rel=\"noreferrer noopener\">University of Tennessee Medical Center Emergency Department&nbsp;<\/a><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">1924 Alcoa Highway, Knoxville, TN 37920<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Bring a UT&nbsp;student ID and a health insurance card or information.<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Transportation&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Transportation&nbsp;to the emergency department depends on the patient\u2019s condition&nbsp;and may occur by Emergency Medical Services (EMS) or a privately owned vehicle. Transportation is&nbsp;<strong>not<\/strong><strong>&nbsp;<\/strong>provided or covered by the Student Health Center. For emergencies,&nbsp;call&nbsp;911.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Charges&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">To receive after-hours student agreement pricing, Student Health Center-eligible students should present their UT student ID and personal health insurance card or information.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Insurance&nbsp;is typically accepted&nbsp;at the UT Medical Center.&nbsp;Charges vary by individual coverage. Insurance deductibles and other out-of-pocket costs may be the patient\u2019s responsibility.&nbsp;<\/p>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"wp-block-utk-wds-accordion-panel\"><h3 class=\"utk-wds-accordion__heading\" data-accordion-heading=\"true\"><div>Other Emergency Departments Close to Campus&nbsp;<\/div><\/h3><section data-accordion-section=\"true\"><div class=\"utk-wds-accordion__panel-body\">\n<p class=\"wp-block-paragraph\">Other&nbsp;emergency departments&nbsp;close to&nbsp;campus include&nbsp;<a href=\"https:\/\/www.covenanthealth.com\/fort-sanders-regional\/services\/emergency-services\/\" target=\"_blank\" rel=\"noreferrer noopener\">Fort Sander\u2019s Regional Medical Center ER<\/a>&nbsp;and&nbsp;<a href=\"https:\/\/www.etch.com\/medical-services\/emergency-medicine\/\" target=\"_blank\" rel=\"noreferrer noopener\">Dolly Parton&nbsp;Children\u2019s Hospital ER<\/a>. Students must be under 21 years of age to receive treatment at Dolly Parton Children\u2019s Hospital.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Transportation&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">Transportation to the emergency department depends on the patient\u2019s condition and may occur by Emergency Medical Services (EMS) or a privately owned vehicle. Transportation is&nbsp;<strong>not&nbsp;<\/strong>provided or covered by the Student Health Center. For emergencies, call 911.&nbsp;<\/p>\n\n\n\n<h4 class=\"wp-block-heading\">Charges&nbsp;<\/h4>\n\n\n\n<p class=\"wp-block-paragraph\">No special pricing agreements exist for students seeking care at these facilities.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Insurance is typically accepted at&nbsp;local emergency departments and&nbsp;local urgent care&nbsp;clinics. Charges vary by individual coverage. Insurance deductibles and other out-of-pocket&nbsp;costs may be the patient\u2019s responsibility. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Patients who have an after-hours&nbsp;health issue arising to the level of an emergency should always be seen through an emergency room. <\/p>\n<\/div><\/section><\/div>\n\n\n\n<div class=\"wp-block-utk-wds-accordion-panel\"><h3 class=\"utk-wds-accordion__heading\" data-accordion-heading=\"true\"><div>Post-visit Care<\/div><\/h3><section data-accordion-section=\"true\"><div class=\"utk-wds-accordion__panel-body\">\n<p class=\"wp-block-paragraph\">After discharge, students are encouraged to&nbsp;request&nbsp;that a record of their visit to any after-hours&nbsp;care facility be&nbsp;forwarded&nbsp;to the Student Health Center&nbsp;to be included in their&nbsp;medical record. For assistance arranging follow-up care, contact the Student Health Center at&nbsp;<a href=\"https:\/\/865-974-5080\/\" target=\"_blank\" rel=\"noreferrer noopener\">865-974-5080<\/a>.<\/p>\n<\/div><\/section><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 id=\"nurse-line\" class=\"wp-block-heading\">24-Hour Nurse Advice Line<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you are experiencing a health-related emergency, dial<\/strong><strong><em>&nbsp;<\/em><\/strong><strong>911<\/strong><strong><em>.<\/em><\/strong>&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">By contacting our Nurse Advice Line, students may speak with a registered nurse regarding their health concerns. This service is available 24 hours a day, seven days a week. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note<\/strong>: The 24-hour Nurse Advice Line&nbsp;<strong>does not<\/strong>&nbsp;provide access to after-hours&nbsp;appointment scheduling or prescription refills.<\/p>\n\n\n\n<div class=\"wp-block-buttons is-layout-flex wp-block-buttons-is-layout-flex\">\n<div class=\"wp-block-button\"><a class=\"wp-block-button__link wp-element-button\" href=\"tel:865-974-5080\">Call the Nurse Advice Line at 974-5080<\/a><\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note<\/strong>:&nbsp;<em>Including a non-UT healthcare resource on this page does not signify an endorsement of the resource or its services by the university. Transportation to off-campus healthcare facilities, either by Emergency Medical Services (EMS) or private\/public conveyance, is not a&nbsp;Student&nbsp;Health Center provided\/covered service.<\/em>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Visit the Student Health Center Hours Student Health Center Administrative Office: Monday, Tuesday, Thursday, and Friday: 8&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m. Wednesday: 9&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m. Weekends: Closed Appointment scheduling: The last available appointment each day is at 3:30 p.m. Pharmacy Monday, Tuesday, Thursday, and Friday: 8&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m. Wednesday: 9&nbsp;a.m.&nbsp;\u2013 4:30&nbsp;p.m. Weekends: Closed The Student Health Center and Pharmacy is [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":145,"parent":56,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-383","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Hours, Location &amp; 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