{"id":395,"date":"2026-06-24T07:38:21","date_gmt":"2026-06-24T11:38:21","guid":{"rendered":"https:\/\/studentlife.utk.edu\/student-health\/?page_id=395"},"modified":"2026-07-22T15:39:42","modified_gmt":"2026-07-22T19:39:42","slug":"other-health-insurance-no-insurance","status":"publish","type":"page","link":"https:\/\/studentlife.utk.edu\/student-health\/eligibility-costs-insurance\/other-health-insurance-no-insurance\/","title":{"rendered":"Other Health Insurance &amp; No Insurance"},"content":{"rendered":"\n<div class=\"wp-block-group alignfull has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:0;padding-top:0\">\n<div class=\"wp-block-cover alignfull has-custom-content-position is-position-center-left\" style=\"min-height:202px;aspect-ratio:unset;\"><img decoding=\"async\" class=\"wp-block-cover__image-background wp-image-6180 size-full\" alt=\"\" src=\"https:\/\/studentlife.utk.edu\/wp-content\/uploads\/2025\/09\/Smokey-Gray-Mountains.jpg\" style=\"object-position:50% 65%\" data-object-fit=\"cover\" data-object-position=\"50% 65%\" \/><span aria-hidden=\"true\" class=\"wp-block-cover__background has-background-dim-0 has-background-dim\"><\/span><div class=\"wp-block-cover__inner-container is-layout-flow wp-block-cover-is-layout-flow\"><h1 style=\"padding-right:var(--wp--preset--spacing--large);padding-left:var(--wp--preset--spacing--large);padding-top:var(--wp--preset--spacing--x-small);padding-bottom:var(--wp--preset--spacing--x-small);margin-right:0;margin-left:0\" class=\"has-text-align-left has-link-color wp-elements-2669c25cd1f06430b4b85ebffeced485 wp-block-post-title has-text-color has-white-color\">Other Health Insurance &amp; No Insurance<\/h1><\/div><\/div>\n\n\n\n<hr class=\"wp-block-separator alignfull has-alpha-channel-opacity\" style=\"margin-top:0;margin-bottom:0\" \/>\n<\/div>\n\n\n\n<div class=\"wp-block-group alignwide utkwds-in-page-navigation is-layout-flow wp-block-group-is-layout-flow\">\n<ul class=\"wp-block-list is-style-no-disc utkwds-in-page-navigation-list\">\n<li><a href=\"#private-insurance\">Private Insurance<\/a><\/li>\n\n\n\n<li><a href=\"#tenncare\">Tenncare, Medicare, or Medicaid<\/a><\/li>\n\n\n\n<li><a href=\"#&quot;health-insurance&quot;\" id=\"#&quot;health-insurance&quot;\">Upload Insurance Card<\/a><\/li>\n\n\n\n<li><a href=\"#no-insurance\" id=\"#no-insurance\">No Insurance<\/a><\/li>\n\n\n\n<li><a href=\"#additional-information\" id=\"#additional-information\">Additional Information<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 id=\"#private-insurance\" class=\"wp-block-heading\">Students with Private Insurance<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Students with private insurance will&nbsp;be&nbsp;responsible for&nbsp;paying all charges related to a visit&nbsp;at&nbsp;the UT Student Health Center.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless&nbsp;paid for&nbsp;during the week of service, all charges incurred are transferred to student bursar accounts on the Monday of the week following a visit; payment will need to be made on your&nbsp;MyUTK&nbsp;account.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To pay using a debit, credit, or HSA\/PSA card, present card for payment in the administration office on the second floor by 5 p.m. on Friday during the week you received care or call the administrative office to may a payment over the phone at <a href=\"tel:865-974-3135\">865-974-3135<\/a>, option 6.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 id=\"tenncare\" class=\"wp-block-heading\">Tenncare, Medicare, or Medicaid<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Students with Tenncare, Medicare, or Medicaid will&nbsp;be responsible for&nbsp;all charges related to a visit at the UT Student Health Center.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless&nbsp;paid for&nbsp;during the week of service, all charges incurred are transferred to student bursar accounts on the Monday of the week following a visit; payment will need to be made on your&nbsp;MyUTK&nbsp;account.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To pay using a debit, credit, or HSA\/PSA card, present card for payment in the administration office on the second floor by 5 p.m. on Friday during the week you received care or call the administrative office to may a payment over the phone at <a href=\"tel:865-974-3135\">865-974-3135<\/a>, option 6.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UT Student Health Center providers are <span style=\"text-decoration: underline\">not<\/span>&nbsp;registered TennCare, Medicaid, or Medicare providers.<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UT Student Health Center providers do not file claims for TennCare, Medicare, or&nbsp;Medicaid.<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Charges&nbsp;for the following services are <span style=\"text-decoration: underline\">not<\/span> reimbursable by your plan:&nbsp;<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-002ffff5 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Labs&nbsp;<\/li>\n\n\n\n<li>X-rays&nbsp;<\/li>\n\n\n\n<li>Prescription medications<\/li>\n\n\n\n<li>Injectable medications and immunizations<\/li>\n<\/ul>\n<\/div>\n\n\n\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<ul class=\"wp-block-list\">\n<li>Durable medical goods (e.g.&nbsp;crutches, splints, boots, etc.)&nbsp;<\/li>\n\n\n\n<li>Referrals to off-site medical consultants&nbsp;<\/li>\n<\/ul>\n<\/div>\n<\/div>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 id=\"health-insurance\" class=\"wp-block-heading\">Uploading Your Heath Insurance Card<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Although the Student Health Center does not directly bill a student\u2019s private health insurance for professional services, lab work, immunizations, injections, x-rays, physical therapy, or durable medical goods (i.e. crutches, splints, etc.), it is still necessary for us to have your up-to-date private health insurance information for certain labs or diagnostic testing that may have to be performed off-site, such as a local hospital or diagnostic center, or when referring a student to a sub-specialty provider in the community.&nbsp;<\/p>\n\n\n\n<h3 class=\"wp-block-heading\"><strong>To upload an insurance card:<\/strong>&nbsp;<\/h3>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Scan front and back of card and save to your computer files.&nbsp;<\/li>\n\n\n\n<li>Log into the\u00a0<strong><a href=\"https:\/\/utknoxville.medicatconnect.com\/Shibboleth.sso\/Login?SAMLDS=1&amp;target=ss%3Amem%3A80561ebd0c43d25559e69c6eae739f3af455e223e41645f3f749fe567f58314a&amp;entityID=https:\/\/idp.utk.edu\/idp\/shibboleth\" target=\"_blank\" rel=\"noreferrer noopener\">Patient Portal<\/a><\/strong> with our UTK\u00a0netID\u00a0and password.\u00a0<\/li>\n\n\n\n<li>Click on the \u201cUpload\u201d button.<\/li>\n\n\n\n<li>Click on \u201cCopy of Health Insurance Card\u201d.&nbsp;<\/li>\n\n\n\n<li>Upload insurance card from your saved file.&nbsp;<\/li>\n\n\n\n<li>Having problems? Contact Medical Records at&nbsp;<a href=\"mailto:medicalrecords@utk.edu\" target=\"_blank\" rel=\"noreferrer noopener\">medicalrecords@utk.edu<\/a>.<\/li>\n<\/ol>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 id=\"no-insurance\" class=\"wp-block-heading\">Students with No Insurance&nbsp;<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Students with no health insurance will&nbsp;be responsible for&nbsp;all charges related to a visit at the UT Student Health Center.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Unless&nbsp;paid for&nbsp;during the week of service, all charges incurred are transferred to student bursar accounts on the Monday of the week following a visit; payment will need to be made on your&nbsp;MyUTK&nbsp;account.&nbsp;<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To pay using a debit, credit, or HSA\/PSA card, present card for payment in the administration office on the second floor by 5 p.m. on Friday during the week you received care or call the administrative office to may a payment over the phone at <a href=\"tel:865-974-3135\">865-974-3135<\/a>, option 6.&nbsp;<\/p>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 id=\"additional-information\" class=\"wp-block-heading\">Additional Information<\/h2>\n\n\n\n<h3 class=\"wp-block-heading\">The UT Student Health Center:&nbsp;<\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Does not charge students to see providers&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Does charge for select services such as, but not limited to,&nbsp;lab tests, x-rays, injections, physical therapy, durable medical goods&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Does not file insurance claims for students who have individual private insurance&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Transfers all outstanding charges to student&nbsp;bursar accounts on the Monday following a visit to the SHC&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Can provide students with an itemized statement to file&nbsp;their own&nbsp;claims&nbsp;<\/li>\n<\/ul>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cannot guarantee reimbursement by individual private insurance&nbsp;<\/li>\n<\/ul>\n\n\n\n<hr class=\"wp-block-separator has-alpha-channel-opacity\" \/>\n\n\n\n<h2 class=\"wp-block-heading\">Interested in the UT Sponsored Health Insurance Plan (SHIP)?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The University of Tennessee contracts with outside sources to provide an affordable major medical plan available for purchase through a broker.<\/p>\n\n\n\n<div class=\"wp-block-group alignwide utkwds-link-group has-global-padding is-layout-constrained wp-block-group-is-layout-constrained\" style=\"margin-top:var(--wp--preset--spacing--medium);margin-bottom:var(--wp--preset--spacing--medium)\">\n<ul class=\"wp-block-list is-style-utkwds-link-group-2up\">\n<li><a href=\"https:\/\/studentlife.utk.edu\/student-health\/eligibility-costs-insurance\/how-the-ut-student-health-insurance-plan-ship-works\/\" id=\"304\">Learn about SHIP<\/a> <\/li>\n\n\n\n<li><a href=\"https:\/\/www.studenthealthprograms.com\/documents\/\" id=\"https:\/\/www.studenthealthprograms.com\/documents\/\" target=\"_blank\" rel=\"noreferrer noopener\">View SHIP details<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.studenthealthprograms.com\/faq\/\" id=\"https:\/\/www.studenthealthprograms.com\/faq\/\" target=\"_blank\" rel=\"noreferrer noopener\">View SHIP eligibility<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.studenthealthprograms.com\/\" id=\"https:\/\/www.studenthealthprograms.com\/\" target=\"_blank\" rel=\"noreferrer noopener\">Learn about SHIP enrollment<\/a><\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Note:<\/strong>&nbsp;The UT sponsored student health insurance pays 100% for&nbsp;nearly all&nbsp;charges related to a visit at the UT Student Health Center (there are a few exceptions).<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>If you have questions&nbsp;regarding&nbsp;insurance eligibility, call The Hildreth Agency at&nbsp;<a href=\"tel:865-691-4652\">865-691-4652<\/a><\/strong>.&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Students with Private Insurance Students with private insurance will&nbsp;be&nbsp;responsible for&nbsp;paying all charges related to a visit&nbsp;at&nbsp;the UT Student Health Center. Unless&nbsp;paid for&nbsp;during the week of service, all charges incurred are transferred to student bursar accounts on the Monday of the week following a visit; payment will need to be made on your&nbsp;MyUTK&nbsp;account.&nbsp; To pay using [&hellip;]<\/p>\n","protected":false},"author":6,"featured_media":0,"parent":331,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"no-title","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-395","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Other Health Insurance &amp; No Insurance - Student Health Center<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/studentlife.utk.edu\/student-health\/eligibility-costs-insurance\/other-health-insurance-no-insurance\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Other Health Insurance &amp; No Insurance - Student Health Center\" \/>\n<meta property=\"og:description\" content=\"Students with Private Insurance Students with private insurance will&nbsp;be&nbsp;responsible for&nbsp;paying all charges related to a visit&nbsp;at&nbsp;the UT Student Health Center. 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