Skip to content Skip to main navigation Report an accessibility issue

New Student & Family Programs Graduate Assistantship

Number of Vacancies:  1

Department Website: nsfp.utk.edu

Department Mission Statement: The Office of New Student & Family Programs strives to provide students and families with meaningful experiences and communications in order to inform students and families about University resources and connect students and families to the larger university community. Our mission is to provide a quality transition experience and establish connections for both students and families through “V.O.L.S.” – Volunteer Community, Opportunities, Learning, & Support. For more information, visit newvols.utk.edu. 

Job Requirements/Qualifications:

  • Excellent writing, training, research, event planning, public speaking, problem-solving, and customer service skills.
  • Display a high level of professionalism, the ability to take initiative, and the ability to work autonomously if needed.
  • Detail oriented, strong work ethic, adaptable, positive attitude.
  • Commitment to diversity.
  • Dedication to providing a quality experience for New Vols, families, and guests.
  • Strong Microsoft Office (Excel, Outlook, PowerPoint, Word, etc.) and database management skills.
  • Genuine interest in the field of orientation, transition, and retention.
  • Previous experience with orientation and/or transition programs is preferred, but not required.

Responsibilities and Tasks:

  • Recruitment and Selection of Student Leaders:
    • Co-coordinate all planning for D-Staff & Orientation Leader recruitment and selection in fall. Develop timeline, applications, interview formats, interest sessions, and methods for selection and notification. Prepare student director staff to help lead the recruitment efforts
    • Represent the Office of New Student & Family Programs at various recruitment events throughout the year in partnership with offices and departments on campus
  • Supervision, Advising, and Volunteer Management:
    • Oversee the supervision, meetings, & projects of Student Director Staff in their work with the Orientation Leaders
    • Co-Supervise a team of student leaders during Orientation, Family Weekend, and other events, including coordinating student leader staffing schedules for these programs, working with students in need, and assisting with implementing disciplinary action as needed
  • Training, Teaching, and Facilitation:
    • Facilitate the training & development process for Student Director Staff
    • Facilitate Special Programming & Training Initiatives for Orientation Leaders
    • Co-coordinate and co-instruct a two-credit hour student leadership course (ELPS 350) for all Orientation Leaders in the spring semester. Create course syllabus, class activities, discussions, and assignments. Review and assess student assignments
    • Assist in the planning and execution of a two-day student leader retreat. Create schedule, develop intentional lessons and activities, and plan travel and lodging accommodations
    • Assist in the supervision and guidance of Orientation Leader Alumni Group.
  • Program Planning and Implementation:
    • Lead Preparation for the NODA Region VI Conference (SROW) and attend SROW along with student leader team in the spring semester
    • Assist in the coordination, and execution of all two-day orientation sessions for first-year students and all one-day sessions for transfer and adult students
    • Plan end-of-year and banquet for OL’s and D-Staff (second summer); manage and set a budget including location, menu, and recognition and appreciation items
    • Assist in the planning and implementation of Fall Family Weekend including marketing, registration, check-in, scheduling, logistics, event staffing, troubleshooting, and purchasing and preparation of materials
    • Assist in implementation and staffing of all NSFP events
  • Communications, Marketing, and Technology:
    • Assist the second-year graduate assistant in maintaining electronic content to Guidebooks for Fall Family Weekend and student and guest orientation throughout the summer 
  • Research and Assessment:
    • Assist in creating assessment instruments to measure New Student & Family Programs events and initiatives, Orientation Leader learning outcomes, parent and student orientation experiences, and other assessments as needed. Analyze results, report recommendations, and make appropriate programmatic changes
    • Coordinate Benchmarking Efforts by researching best practices in orientation and family programming, using current trends and benchmarking current practices with those of other institutions
  • Office Management and Support:
    • Field parent, family, and student phone calls, emails, and social media messages
    • Represent the Office of New Student & Family Programs at various recruitment events throughout the year in partnership with offices and departments on campus (i.e. Scholar’s Invitational, Open Houses, etc.)
    • Assist in implementation and staffing of all NSFP events
  • General:
    • Participate in Orientation Advisory Council meetings and assist as needed
    • Attend Student Life Professional Development seminars, office planning sessions, support division-wide meetings, and activities, and research current trends and best practices related to the mission of the office
    • Other duties as assigned

*Description subject to change based on programmatic and office needs. If asked to continue for a second year, the Graduate Assistant will get a new portfolio to provide a more diverse and well-rounded holistic experience.

Salary/Benefits:

  • $1,300.00 per month stipend
  • Full tuition waiver (including out-of-state tuition)
  • Free Health Insurance while enrolled in class
  • Professional Development Opportunity (NODA Annual Conference or as it relates to NSFP)

Term:

  • 20 hours per week, 12-month at-will appointment
  • Position involves occasional evening and weekend work, particularly during major programming
  • Preferred August 1, 2019, start date (there is an opportunity to begin earlier if desired)

Division of Student Life