{"id":1733,"date":"2023-05-15T19:59:34","date_gmt":"2023-05-15T19:59:34","guid":{"rendered":"https:\/\/studentlife-wds-prd.utk.edu\/studentconduct\/?page_id=1733"},"modified":"2025-08-26T15:52:08","modified_gmt":"2025-08-26T19:52:08","slug":"conflict-resolution-resources","status":"publish","type":"page","link":"https:\/\/studentlife.utk.edu\/studentconduct\/conflict-resolution-resources\/","title":{"rendered":"Conflict Resolution Resources"},"content":{"rendered":"<p>Student Conduct &amp; Community Standards (SCCS) offers resources to assist in conflict resolution. These resources can help you better understand yourself and others to engage in conflict in a healthy and productive manner.<\/p>\n<p>Each of these resources may be issued by SCCS, but access to and additional information about these resources may also be requested by emailing <a href=\"mailto:studentconduct@utk.edu\">studentconduct@utk.edu<\/a>.<\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-0\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-0\"\" href=\"#custom-collapse-0-0\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-0-0\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>Conflict Styles Assessment<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-0-0\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>Conflict Styles Assessment is an online assessment assigned to students to help <img loading=\"lazy\" decoding=\"async\" class=\" img-circle wp-image-1583 alignright\" src=\"https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/5.png\" alt=\"Image of two stick figures sitting back to back with lightening bolts above their heads - indicating that they are in conflict.\" width=\"150\" height=\"150\" srcset=\"https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/5.png 500w, https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/5-300x300.png 300w, https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/5-150x150.png 150w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/> them understand their individual conflict styles. Conflict style represents our inclination, or natural tendency, when faced with a situation involving conflict. Knowing the five main conflict styles can help students understand their choices for managing conflict. And knowing our own conflict style can help students identify how they might want to approach conflict differently\u2013\u2013how they might better manage it, depending on the nature of their relationship with the person with whom they are experiencing conflict, the amount of time they have to manage the conflict, and the importance of the issue to them. There is a time and a place to use each style and each style has its advantages and limitations. By being aware of their own conflict style and being able to identify the style of the person with whom they are in conflict, students can better pursue a mutually agreeable outcome for all parties involved.<\/p>\n<p>&nbsp;<\/p>\n<p><\/div><\/div><\/div><\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-1\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-1\"\" href=\"#custom-collapse-1-1\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-1-1\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>Finding Common Ground - Empathy Training<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-1-1\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>Finding Common Ground is an online empathy training course in Canvas. This <img loading=\"lazy\" decoding=\"async\" class=\"img-circle wp-image-1584 alignright\" src=\"https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/7.png\" alt=\"An image of two holding hands making a heart.\" width=\"150\" height=\"150\" srcset=\"https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/7.png 500w, https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/7-300x300.png 300w, https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2022\/07\/7-150x150.png 150w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/> program is intended to help students understand and increase empathy toward themselves and others, especially toward those who are different from oneself. Empathy is expressed outwardly through both word and action, but it is also personal. The goal of this course is to provide students with practical information about empathy\u2014what students do with that information is completely their choice.<\/p>\n<p><\/div><\/div><\/div><\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-2\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-2\"\" href=\"#custom-collapse-2-2\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-2-2\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>No Contact Directives<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-2-2\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>A No Contact Directive is an administrative, non-punitive action that may be taken by the university. No Contact Directives prohibit a student from having verbal, physical, written, and\/or electronic contact with specific other persons for a definite or indefinite period of time. Please see the <span style=\"color: #ff6600\">No Contact Directive page<\/span> for more information about this resource.<\/p>\n<p><\/div><\/div><\/div><\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-3\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-3\"\" href=\"#custom-collapse-3-3\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-3-3\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>Office of Ombuds Services<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-3-3\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>The Office of Ombuds Services generally serves graduate students, faculty, and staff to assist in conflict resolution. Please visit the <a href=\"https:\/\/ombuds.utk.edu\/\" target=\"_blank\" rel=\"noopener\">Office of Ombuds Services website<\/a> for more information or to schedule an appointment.<\/p>\n<p><\/div><\/div><\/div><\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-4\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-4\"\" href=\"#custom-collapse-4-4\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-4-4\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>University Housing<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-4-4\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>For students living in on-campus residence halls, University Housing provides conflict resolution resources (i.e., roommate agreements, etc). Please see the<a href=\"https:\/\/housing.utk.edu\/\" target=\"_blank\" rel=\"noopener\"> University Housing website<\/a>, contact your Resident Assistant, or contact your Hall Director for more information.<\/p>\n<p><\/div><\/div><\/div><\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-5\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-5\"\" href=\"#custom-collapse-5-5\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-5-5\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>VolsGrow - Developing and Restoring Our Dignity<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-5-5\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>VolsGrow is a Canvas course created by SCCS to help students develop and restore dignity in themselves and their relationships. VolsGrow was developed with the guidance of Dr. Donna Hicks, an expert in the field of dignity. VolsGrow focuses on helping teach students about the importance of dignity, making them aware of the role it plays in their everyday lives.<\/p>\n<p><\/div><\/div><\/div><\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-6\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-6\"\" href=\"#custom-collapse-6-6\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-6-6\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>VolsRESOLVE - Conflict Resolution<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-6-6\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>Vols Resolve is a Canvas course created by SCCS that focuses on civility, conflict management, and emotional regulation. The course provides opportunities for self-reflection and skill-building to help students learn healthier, more productive ways of engaging with conflict and emotions.<\/p>\n<p><\/div><\/div><\/div><\/p>\n<p><div class=\"panel-group\" id=\"custom-collapse-7\" role=\"tablist\" aria-multiselectable=\"true\"><\/div><div class=\"panel  panel panel-default\"><div class=\"panel-heading\"><h3 class=\"panel-title\"><a class=\"collapsed\" data-toggle=\"collapse\" data-parent=\"#custom-collapse-7\"\" href=\"#custom-collapse-7-7\"  aria-expanded=\"true\" aria-controls=\"#custom-collapse-7-7\"><svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" class=\"icon-collapse\" viewBox=\"0 0 24 24\"><path d=\"M0 7.33l2.829-2.83 9.175 9.339 9.167-9.339 2.829 2.83-11.996 12.17z\"\/><\/svg> <strong>Request a Presentation<\/strong><\/a><\/h3><\/div><div id=\"custom-collapse-7-7\" class=\"panel-collapse collapse panel-collapse collapse\"><div class=\"panel-body\"><\/p>\n<p>SCCS staff are trained in a myriad of conflict resolution techniques. Email <img loading=\"lazy\" decoding=\"async\" class=\"img-circle wp-image-1786 alignright\" src=\"https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2023\/05\/Presenter_Conflict-Resolution-Webpage.png\" alt=\"Graphic of a stick figure giving a presentation next to a chalk board.\" width=\"150\" height=\"150\" srcset=\"https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2023\/05\/Presenter_Conflict-Resolution-Webpage.png 500w, https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2023\/05\/Presenter_Conflict-Resolution-Webpage-300x300.png 300w, https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2023\/05\/Presenter_Conflict-Resolution-Webpage-150x150.png 150w\" sizes=\"auto, (max-width: 150px) 100vw, 150px\" \/> <a href=\"mailto:studentconduct@utk.edu\">studentconduct@utk.edu<\/a> to request a conflict resolution presentation by an SCCS staff member.<\/p>\n<p><\/div><\/div><\/div><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Student Conduct &amp; Community Standards (SCCS) offers resources to assist in conflict resolution. These resources can help you better understand [&hellip;]<\/p>\n","protected":false},"author":69,"featured_media":2054,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-wide.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-1733","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conflict Resolution Resources - Student Conduct &amp; Community Standards<\/title>\n<meta name=\"description\" content=\"Student Conduct &amp; Community Standards offers resources to help you engage in conflict in a healthy and productive manner.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/studentlife.utk.edu\/studentconduct\/conflict-resolution-resources\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conflict Resolution Resources - Student Conduct &amp; Community Standards\" \/>\n<meta property=\"og:description\" content=\"Student Conduct &amp; Community Standards offers resources to help you engage in conflict in a healthy and productive manner.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/studentlife.utk.edu\/studentconduct\/conflict-resolution-resources\/\" \/>\n<meta property=\"og:site_name\" content=\"Student Conduct &amp; Community Standards\" \/>\n<meta property=\"article:modified_time\" content=\"2025-08-26T19:52:08+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/studentlife.utk.edu\/studentconduct\/wp-content\/uploads\/sites\/12\/2024\/07\/455654_20240205_Monday_Walking_BW_005-e1721239966873.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1200\" \/>\n\t<meta property=\"og:image:height\" content=\"308\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/conflict-resolution-resources\\\/\",\"url\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/conflict-resolution-resources\\\/\",\"name\":\"Conflict Resolution Resources - Student Conduct &amp; Community Standards\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/conflict-resolution-resources\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/conflict-resolution-resources\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2024\\\/07\\\/455654_20240205_Monday_Walking_BW_005-e1721239966873.jpg\",\"datePublished\":\"2023-05-15T19:59:34+00:00\",\"dateModified\":\"2025-08-26T19:52:08+00:00\",\"description\":\"Student Conduct & Community Standards offers resources to help you engage in conflict in a healthy and productive manner.\",\"breadcrumb\":{\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/conflict-resolution-resources\\\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/conflict-resolution-resources\\\/\"]}]},{\"@type\":\"ImageObject\",\"inLanguage\":\"en-US\",\"@id\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/conflict-resolution-resources\\\/#primaryimage\",\"url\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2024\\\/07\\\/455654_20240205_Monday_Walking_BW_005-e1721239966873.jpg\",\"contentUrl\":\"https:\\\/\\\/studentlife.utk.edu\\\/studentconduct\\\/wp-content\\\/uploads\\\/sites\\\/12\\\/2024\\\/07\\\/455654_20240205_Monday_Walking_BW_005-e1721239966873.jpg\",\"width\":1200,\"height\":308,\"caption\":\"Students walking and talking in the Student Union on February 05, 2024. 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