Mission

Our mission is to foster vibrant, student-centered residential communities that align with the university’s academic mission. We endeavor to contribute to a fulfilling student experience through programs and amenities that promote learning and personal development. 

Vision

Our vision is to cultivate a transformative environment that nurtures innovative leadership and enriches learning experiences for both students and staff while celebrating the rich history of university traditions. We aim to build a strong foundation for student success, ensuring every individual can maximize their potential at the University of Tennessee, Knoxville. 

Values

Access & Engagement: Partner in the creation of safe and welcoming spaces that foster active engagement, education, and collaboration, empowering students to fully participate in university life while preparing them for responsible citizenship. 

Continuous Improvement: Steward staff, students, and fiscal resources responsibly through evidence-informed decision-making, while proactively anticipating and addressing the evolving needs of the residential community. 

Service: Cultivate a sense of social responsibility through service engagement that creates enduring positive impacts on communities. 

Innovation: Integrate technological advancements that progress service delivery through streamlined operations and communication.