Pick Up Your Mail & Packages

Each residence hall has a post office in the lobby of the building for students to receive their mail. Students are given their post office box combinations at check-in. Each resident’s post office box number corresponds with their room number.

If you are mailing items before move-in, the residence halls (via campus mail services central receiving) will start accepting packages up to one week before your move-in appointment.

NOTE: This policy applies to pre-shipping items only. Please do not arrange for same-day deliveries or other “door dash” style drop-offs. Residence halls are not staffed and open before August 10. Items left by delivery drivers may be left outside.

Please do not mail items before this timeframe. You will be able to pick up any packages sent to the residence hall in the residence hall mailroom upon arrival.

Each mailroom will have set hours during move-in and during the academic year. Please check your mail room hours at check-in.

After move-in, packages are delivered to a central locker location on campus or to your residence hall mail room. For information on package pickup, visit upm.utk.edu/lockers/.

Listed below is an example of how to address mail to on-campus students:

Student Name
Street Address      # (Student room number)
Knoxville, TN 37996

Listed below is the street address of each residence hall on campus:

Beacon Hall East:  1901 Caledonia Ave
Beacon Hall West: 1905 Caledonia Ave
Brown Hall:  1817 Andy Holt Ave
Clement Hall:  1629 W. Cumberland Ave
Dogwood Hall:  2113 Andy Holt Ave
Geier Hall: 858 Twentieth Street
Hess Hall:  1720 Melrose Place
Laurel Hall: 1615 Laurel Avenue
Magnolia Hall:  2107 Andy Holt Ave
Poplar Hall:  2103 Andy Holt Ave
Reese Hall: 1910 Caledonia Ave
Robinson Hall:  862 Twentieth Street
Stokely Hall: 1311 Lake Loudoun Blvd
Volunteer Hall:  1525 White Avenue
Vol Condos:   (Apartment Number) 22nd Street

Lakemoor Station– Mail and packages can be picked up from the clubhouse.
Building A: 3104 Lakemoor Station Way Knoxville, TN 37920
Building B: 3176 Lakemoor Station Way Knoxville, TN 37920
Building C: 3164 Lakemoor Station Way Knoxville, TN 37920
Building D: 3116 Lakemoor Station Way Knoxville, TN 37920
Building E: 5408 Annandale Hills Way Knoxville, TN 37920
Building F: 5409 McCarrell Springs Way Knoxville, TN 37920
Building G: 5410 McCarrell Springs Way Knoxville, TN 37920
Building H: 3152 Lakemoor Station Way Knoxville, TN 37920
Office: 3101 Lakemoor Station Way Knoxville, TN 37920