Move-in day is exciting! You get to set up your room, meet your RA and your roommate, and explore your new home away from home. Here are our top recommendations to make this day a success for you and your family.

Arriving at campus

Arrive at your residence hall during your scheduled move-in appointment date and time that you selected in the University Housing Portal. Move-in appointments are set to help prevent long traffic jams and elevator waits. 

Move-in traffic maps are available for each residence hall. From the button below, click Move-In and select your residence hall to view driving directions. Due to changes in traffic flow around campus during move-in, please use move-in traffic maps and follow the orange path in lieu of GPS directions.

Move-In Traffic Maps
(the path to the unloading zone)

Move-In Parking Maps
(for use AFTER unloading)

When you arrive on campus, please follow signs to the designated unloading zone for your assigned residence hall. In several unloading areas, you will be asked to have someone remain with your vehicle or to unload and immediately move your vehicle to a parking garage or lot on campus. Staff in the unloading zone will direct you on where to go. 

Checking In

Once you arrive at your residence hall unloading zone, enter your residence hall to check-in. Follow directional signs to the residence halls check-in area or front desk where University Housing Staff members will assist you through the check-in process. During check-in you will be issued a key or access to your room assignment, receive your mailbox code, and any additional information. Residents will need their VolCard (student ID) to officially check-in. Only the resident can be checked into their assigned space; family members and roommates cannot check into a room and receive access on behalf of a student. 

Please make sure all immunizations paperwork has been submitted to the Student Health Center prior to arrival. Students without immunization paperwork will not be permitted to check in.

Unloading

You will have 30 minutes to unload your vehicle in designated unloading zones of each residence hall. Please move your vehicle as soon as you are finished unloading so others may unload. Each unloading zone will have staff to help direct. After you unload, staff at your residence hall will direct you to where you should park. 

More information about parking permits and visitor parking is available from UT Parking and Transportation.

Luggage Carts

After you check in, unload your belongings using available moving carts. There will be limited luggage carts and/or moving bins available to check-out during move-in, and you are encouraged to bring your own carts and bins as desired.

Pick Up Your Mail & Packages

Each residence hall has a post office in the lobby of the building for students to receive their mail. Students are given their post office box combinations at check-in. Each resident’s post office box number corresponds with their room number.

If you are mailing items before move-in, the residence halls will start accepting packages up to one week prior to your move-in appointment. Please do not mail items before this timeframe. You will be able to pick up any packages sent to the residence hall in the residence hall mailroom upon arrival. Each mailroom will have set hours during move-in and during the academic year. Please check your mail room hours upon arrival.

After move-in, packages are delivered to a central locker location on campus or to your residence hall mail room. For information on package pickup, visit upm.utk.edu/lockers/.

Listed below is an example of how to address mail to on-campus students:

Student’s Name
Street Name Box # (Room #)
Knoxville, TN 37996

Listed below is the street address of each residence hall on campus:

Brown Hall – 1817 Andy Holt Ave
Clement Hall – 1629 W. Cumberland Avenue
Dogwood Hall – 2113 Andy Holt Ave
Geier Hall – 858 Twentieth Street
Hess Hall – 1720 Melrose Place
Massey Hall – 825 Volunteer Blvd
Laurel Hall – 1615 Laurel Avenue
Magnolia Hall – 2107 Andy Holt Ave
North Carrick Hall – 1021 Francis Street
Reese Hall – 1910 Caledonia Ave
Robinson Hall – 862 Twentieth Street
South Carrick Hall – 1023 Francis Street
Stokely Hall – 1311 Lake Loudoun Blvd
Volunteer Hall – 1525 White Avenue
Vol Condos – (Apartment Number) 22nd Street

Lakemoor Station– Mail and packages can be picked up from the clubhouse.
Building A: 3104 Lakemoor Station Way Knoxville, TN 37920
Building B: 3176 Lakemoor Station Way Knoxville, TN 37920
Building C: 3164 Lakemoor Station Way Knoxville, TN 37920
Building D: 3116 Lakemoor Station Way Knoxville, TN 37920
Building E: 5408 Annandale Hills Way Knoxville, TN 37920
Building F: 5409 McCarrell Springs Way Knoxville, TN 37920
Building G: 5410 McCarrell Springs Way Knoxville, TN 37920
Building H: 3152 Lakemoor Station Way Knoxville, TN 37920
Office: 3101 Lakemoor Station Way Knoxville, TN 37920