Move-in day is exciting! You get to set up your room, meet your RA and your roommate, and explore your new home away from home. Here are our top recommendations to make this day a success for you and your family.
Arriving at campus
Arrive at your residence hall during your scheduled move-in appointment date and time that you selected in the University Housing Portal. Move-in appointments are set to help prevent long traffic jams and elevator waits.
- Please do not arrive on campus to look around or attempt to check in before your designated move-in appointment.
Move-in traffic maps are available for each residence hall. From the buttons below, you have the option to download the VolPark app. Due to changes in traffic flow around campus during move-in, please use driving directions available via the VolPark app on your move-in day and/or follow the large directional signage when you arrive on campus. Note: Waze may provide incorrect directions.
Download the VolPark app – move-in routes available August 9
When you arrive on campus, please follow the signs to the designated unloading zone for your assigned residence hall. There will be uniformed UTPD officers, professionals movers, contracted security, university staff, and volunteers to direct and support you in this experience.
In several unloading areas, you will be asked to have someone remain with your vehicle or to unload and immediately move your vehicle to a parking garage or lot on campus. Staff in the unloading zone will direct you.
Information for each hall:
- Check-in will be located in the courtyard between the two buildings. Unloading will occur in the designated zone on Caledonia Ave.
- Follow VolPark instructions. If not using VolPark, follow-signage on campus and expect to turn onto Caledonia Ave from Volunteer Blvd.
- As you approach, make sure you know if you are in Beacon East or Beacon West so you can be directed correctly.
- Please stay in the designated line for Beacon and do not attempt to unload from another space on campus. Assistance is provided during most move-in days and appointment times. Thank you for your patience and trust as we open this new residence hall!
- Check-in will be located at the Brown Hall front desk. Unloading will occur in the fire lane in front of the building.
- Follow VolPark instructions. If not using VolPark, enter campus from Cumberland Ave and turn onto Melrose Place. Follow signage and instructions from staff.
- Check-in will occur at the Clement Hall front desk. Unloading will occur in the designated area on White Ave.
- Follow VolPark instructions. If not using VolPark, enter campus from 17th St and turn on White Ave. Follow signage and instructions from staff.
- Check-in will occur at the front desk of each hall. Unloading will occur behind Dogwood Hall.
- Follow VolPark instructions. If not using VolPark, enter campus from Volunteer Blvd and turn onto Andy Holt Ave. DO NOT turn onto Caledonia Ave. Follow large directional signage and staff instructions to turn onto 20th St and be directed to the unloading zone.
- Please do not attempt to park and unload outside of this area.
- Check-in will occur on the ground floor of Geier Hall. Unloading will occur on 20th St in the designated area.
- Follow the VolPark instructions. If not using VolPark, enter campus from Volunteer Blvd and turn onto Andy Holt Ave. DO NOT turn onto Caledonia Ave. Follow large directional signage and staff instructions to the designated unload zone.
- Please do not attempt to park and unload outside of this area.
- Check-in will occur at the front desk. Unloading will occur on Melrose Pl in the designated area in front of desk.
- Follow VolPark instructions. If not using VolPark, enter campus from Cumberland Ave and turn onto Melrose Place. Follow signage and instructions from staff.
- Check-in will occur at the front desk. Unloading will occur on 20th St in the designated area.
- Follow VolPark instructions. If not using VolPark, enter campus from Volunteer Blvd and turn onto Andy Holt Ave. DO NOT turn onto Caledonia Ave. Follow large directional signage and staff instructions to turn onto 20th St.
- Check-in will occur at the front desk. Unloading will occur on Francis St.
- Follow VolPark instructions. If not using VolPark, enter campus from Volunteer Blvd and turn onto Andy Holt Ave. DO NOT turn onto Caledonia Ave. Follow large directional signage and staff instructions to turn onto 20th St and be directed to the unloading zone on Francis St.
- Reese Hall
East rooms- rooms ending in #’s 03-16 on the right side of the front desk
West rooms- rooms ending in #’s 18-30 on the left side of the front desk
- Check-in will occur at the front desk in the first floor lobby. Unloading will occur in the Volunteer Blvd G16 garage adjacent to Stokely. Park on any floors labeled commuter or non-commuter.
- Follow VolPark instructions to enter campus or navigate to the garage using the link above.
Apartment-style Halls
- Check in will occur at the front desk. Unloading will occur in front of Laurel Hall in or behind the building in the surface lot.
- Follow VolPark instructions or navigate to Laurel Hall from 17th Ave to Laurel Ave. Note: Laurel Ave is a one way street.
- Check-in will occur in the elevator lobby off of Clinch Ave. Unloading will occur in the Volunteer Hall Parking Garage G15. Enter from Clinch Ave (not White Ave).
- Follow VolPark instructions or navigate to the Volunteer Hall Parking Garage using the link above.
- Specific instructions were emailed to all residents.
Checking In
- Once you arrive at your residence hall unloading zone, enter your residence hall to check-in. Follow directional signs to the residence halls check-in area or front desk where University Housing Staff members will assist you through the check-in process.
- During check-in you will be issued a key or access to your room assignment, receive your mailbox code, and any additional information. Residents will need their VolCard (student ID) to officially check-in. Only the resident can be checked into their assigned space; family members and roommates cannot check into a room and receive access on behalf of a student.
- Please make sure all immunizations paperwork has been submitted to the Student Health Center prior to arrival. Students without immunization paperwork will not be permitted to check in.
Unloading
You will have 30 minutes to unload your vehicle in designated unloading zones of each residence hall. Please move your vehicle as soon as you are finished unloading so others may unload. Each unloading zone will have staff to help direct. After you unload, staff at your residence hall will direct you to where you should park.
- Please enter the unloading zone only one time. If you return from a shopping trip, please park away from building.
More information about parking permits and visitor parking is available from UT Parking and Transportation.
Luggage Carts
After you check in, unload your belongings using available moving carts. There will be limited luggage carts and/or moving bins available to check-out during move-in, and you are encouraged to bring your own carts and bins as desired.
Need a lift?
Try the golf cart valet!
Complimentary pick-up services provided from Lake Avenue garage and Terrace Avenue garage during designated move-in dates and times. Let our staff give you a ride to your residence hall!
Pick Up Your Mail & Packages
Each residence hall has a post office in the lobby of the building for students to receive their mail. Students are given their post office box combinations at check-in. Each resident’s post office box number corresponds with their room number.
If you are mailing items before move-in, the residence halls will start accepting packages up to one week prior to your move-in appointment. Please do not mail items before this timeframe. You will be able to pick up any packages sent to the residence hall in the residence hall mailroom upon arrival. Each mailroom will have set hours during move-in and during the academic year. Please check your mail room hours upon arrival.
After move-in, packages are delivered to a central locker location on campus or to your residence hall mail room. For information on package pickup, visit upm.utk.edu/lockers/.
Listed below is an example of how to address mail to on-campus students:
Student Name
Street Address # (Room Number)
Knoxville, TN 37996
Listed below is the street address of each residence hall on campus:
Beacon Hall East: 1901 Caledonia Ave, Knoxville, TN 37996
Beacon Hall West: 1905 Caledonia Ave, Knoxville, TN 37996
Brown Hall: 1817 Andy Holt Ave
Clement Hall: 1629 W. Cumberland Avenue
Dogwood Hall: 2113 Andy Holt Ave
Geier Hall: 858 Twentieth Street
Hess Hall: 1720 Melrose Place
Laurel Hall: 1615 Laurel Avenue
Magnolia Hall: 2107 Andy Holt Ave
Poplar Hall: 2103 Andy Holt Ave
Reese Hall: 1910 Caledonia Ave
Robinson Hall: 862 Twentieth Street
Stokely Hall: 1311 Lake Loudoun Blvd
Volunteer Hall: 1525 White Avenue
Vol Condos: (Apartment Number) 22nd Street
Lakemoor Station– Mail and packages can be picked up from the clubhouse.
Building A: 3104 Lakemoor Station Way Knoxville, TN 37920
Building B: 3176 Lakemoor Station Way Knoxville, TN 37920
Building C: 3164 Lakemoor Station Way Knoxville, TN 37920
Building D: 3116 Lakemoor Station Way Knoxville, TN 37920
Building E: 5408 Annandale Hills Way Knoxville, TN 37920
Building F: 5409 McCarrell Springs Way Knoxville, TN 37920
Building G: 5410 McCarrell Springs Way Knoxville, TN 37920
Building H: 3152 Lakemoor Station Way Knoxville, TN 37920
Office: 3101 Lakemoor Station Way Knoxville, TN 37920